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Shipping

  • We ship globally.
  • All orders are despatched using Royal Mail from the UK.
  • All orders are despatched by next working day Monday to Friday.
  • Orders placed over a weekend will be despatched on the following Monday.

 

Free Shipping

  • UK orders over £30
  • Europe orders over £40
  • Rest of World orders over £50

 

Shipping Cost:

  • UK standard shipping rate £3.50, optional signed for £4.95
  • Europe signed and tracked £6.95
  • USA & rest of the world signed and tracked £9.95

(Please note some countries only tracked or signed for is available.)

 

Shipping Time:

  • UK 2-3 working days
  • Items usually reach Europe within 3-5 working days.
  • Rest of the world within 5-10 working days

(Please note some countries can take up to 21 days due to the postal and customs system which is out of our control.)

 

Payment:

  • All purchases are subject to bank authorisation prior to processing.
  • Shopify_Payment_MethodsOnly authorised purchases will be processed and despatched.
  • Payment is processed by paypal or by credit card using stripe payment gateway.

 

Customs/Tax:

Orders fulfilled by Syrinx Za are despatched within the EU so you will not be charged any additional taxes or duties if you live in a member state of the EU.

For countries outside of EU you may be asked to pay customs import Tax or VAT charges if you order passes through your local customs office. You are responsible fo these charges, no Syrinx ZA. Unfortunatly, we have no control over these charges or the costs applicable as these vary from country to country. 

We recommend you contact your local customs office to find out more about any possible charges you may be required to pay.

 

Refunds:

Syrinx ZA will only consider claims for lost items after 28 days from purchase order. If your order has not arrived within 21 days please email us and we will send you the tracking number. If it is under 21 days please note that we will wait for 21 days before responding.

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 28 days of purchase receipt. To be acceptable for return, items must be unused, unopened and have any original seals intact. Cost of return postage is the responsibility of the customer unless the product is faulty. More Information.

For further information regarding the products & Syrinx ZA visit: FAQ 

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Enjoy 10% OFF Your First Order NOW!

Receive 10% Discount Off Your 1st Order Today!

Your data is protected and not shared with 3rd parties. Offer available for first-time subscribers only. Excludes products on special promotion. Terms & conditions apply.