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Ashley Metcalfe

Syrinx ZA Chief Executive Ashley Metcalfe is responsible for marketing and business development. Ashley is as passionate about cricket as he is skin care. Drop Ashley a line if you have any skin related questions. Why not Circle Ashley Metcalfe on Google+

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Santa’s Skincare Elves

Merry Christmas from Syrinx ZaTis the season to be jolly but with so many opportunities to upset your skin this Christmas people seem to have been ordering more than their usual Therapy Bar and jar of their favourite treatment.

We expected pre-Christmas sales to be lower than the norm because, well let’s face it a jar of eczema cream or allergic skin care products don’t make for very exciting Christmas gifts. We’ll how wrong can you be! The Syrinx Za elves have been busy taking instructions from Santa and shipping products all over the world in time for Christmas.

Pre-Christmas Delivery with 20% Discount code XMAS2012

We are taking a well-earned break over Christmas but well be keeping the delivery sleigh busy right up to the wire. If you would like to be sure of receiving your Syrinx Za products before Christmas we recommend ordering before the 17th of December.

Please don’t forget to use discount code XMAS2012 during checkout to receive 20% discount off your pre-Christmas order.

Merry Christmas from all the team at Syrinx Za

We would like to take this opportunity to thank all of our customers for trusting their skin care to Syrinx Za and we look forward to serving you in 2013.

We wish you a merry Christmas and hope you enjoy a prosperous 2013.

Ashley Metcalfe
Chief Executive


Acne Treatment

Soap for Teenage AcneAcne is one of those conditions that teenagers fret about because it impacts their self-esteem and interferes rudely with their prime teenage years.

Unfortunately there is no magic cure for Acne, so science cannot eliminate it, but we have an Acne Treatment which will help reduce the visible symptoms by reducing the swelling and redness associated with Acne and we achieve this with a product which contains only pure natural ingredients so as not to aggravate the condition further.

Our Acne Treatment involves nothing more than regular face-washing with our natural “Deep Cleansing Therapy Bar” essentially the Therapy Bar looks like and acts like a bar of soap, the difference is that it deeply cleanses the skin and helps to normalise Acne affected skin.

Four Step Acne Treatment

Step 1. Dampen the skin on the face with luke-warm water.

Step 2. Immerse your hands and the soap into luke-warm water. Work the soap in the hands until it Produces a rich creamy lather.

Step 3. Firmly wash the face, working the lather into the skin, work the soap for around 30 second and then rinse all of the lather from the face.

Step 4. Repeat the above – this time leave the lather on the face, use a towel to pad the face to avoid the lather dripping over the bathroom floor.

Essentially in step 4 we want the lather to stay on the skin, the soap contains Sapropel and this ingredient improves the skins own immune system and will continue to work against the Acne. I know it seems “alien” to leave soap on the skin, but please remember that whilst the Deep Cleansing Therapy Bar looks like a bar of soap – it’s not actually soap, it’s a natural skin therapy bar.

Although completely harmless try not to get the lather in the eyes as it will sting mildly.

You think you’ve Got Acne Bad !!

Imagine having teenage Acne and Shaving Rash… Ouch.. Here is what one young customer said

“I started using Syrinx Za soap about 6 months ago when I was 17. I have been shaving for a couple of years now and the combination of shaving rash and teenage skin is never a good one. My mum asked me to give this new soap a go and the results are brilliant. Now when I shave, no shaving rash!”
M Hill: Edenbridge

If you would like to try our Deep Cleansing Therapy Bar as an Acne Treatment or read more about the Bar, visit the Deep Cleansing Therapy Bar Page here.


Heart Warming Testimonial about a Child Suffering from Eczema

Image of child with eczema washing handsEczema afflicts people of all ages; it can sneak up on you later in life or pounce on you at birth. We adults cope with what nature throws at us because we just have to get on with life but it’s more difficult for children suffering with eczema because they obviously can’t fend for themselves.

Spare a thought though for the parents of children who suffer for eczema, who suffer equally, if not more, from the stress and sometimes miss-placed guilt that their child is suffering from this often quite nasty skin disorder.

Heart Warming Customer Feedback

As a skin care product manufacturing company we strive to provide natural, chemical free products suitable for people of all ages from birth to old age. Whilst we receive lots of positive feedback for our products from people suffering from eczema and other skin disorders we are particularly proud of the following testimonial which makes our work meaningful and worthwhile.

My two year old daughter has suffered with severe eczema for the last 8 months, leaving her raw, sore and very, very grumpy.

We saw 4 different doctors who all suggested we use different creams and drugs, but nothing worked. At my wits end and feeling like a terrible Mother as I could not soothe my childs itchy skin, my friend recommended I try your soap. (Deep Cleansing Therapy Bar)

Within 6 weeks her skin has cleared up, the sores are gone and the itching is under control. I can’t believe the difference in my little girl, who now sleeps all night and is a happy, healthy child again.

THANK YOU !! – Rachel McKenna

We were overjoyed to receive such credible feedback because no amount of product testing and clinical trials can make up for real-world feedback from a concerned parent and happy client.

Thank you Rachel for reaching out and sharing your story. We welcome comments and questions from all parents with children suffering with eczema. Rachel used our Deep Cleansing Therapy Bar to cleanse her babies skin.

Adults with eczema or parents with babies, infants or children suffering with eczema may wish to try our Eczema Cleanser and Emollient Cream Combination to reduce inflammation and itching and to normalise eczema affected skin.


Oily skin | Q & A | Oily skin Treatment and Care

Deep Cleansing Therapy BarWhat are the common symptoms of oily skin?
Oily skin may be sallow in appearance, thick and heavy in texture, and is prone to break out in spots, blemishes and pimples. You may also notice visible pores, clogged pores, blackheads and a build-up of dead cells on the skin surface.

However, it’s not all bad news, as oily skin helps keep moisture locked in and so is less likely to get wrinkled in later life.

What causes oily skin?

All skin contains sebaceous glands that produce sebum, which is the skin’s natural lubricant. The problem of oily skin occurs when these glands become over-active and produce too much sebum that ends up on the skin surface.

Who gets oily skin?

Anyone can suffer from oily skin at any time, however, some races and age groups seem to experience oily skin more than others.

Can oily skin be cured or treated?

The aim of treating oily skin is to remove the excess sebum, and there are many cures on the market. We recommend a totally natural treatment that doesn’t contain chemicals to aggravate the skin.

What is the best cure for oily skin?

While we mostly mention how well our Deep Cleansing Therapy Bar works on dry skin, it’s equally effective on oily skin. That’s because – although it looks like a soap and acts like a soap – it’s not actually a soap. It combines natural ingredients in a cold process to cleanse, draw out impurities and protect skin of all types. Just add water to work the bar into a gentle lather and let it soak in (without rinsing). It only takes a couple of weeks to see results.

What people say about our oily skin soap

“After the first time using it my skin instantly felt less oily. I have been using it for 3 weeks, twice a day. After each use my skin feels oil free, smoother and less irritated.”
Sallyanne Turner

“This is my second week of using the soap, mainly on my face and I love it! My skin feels clean when I have used it and my skin is definitely clearer. I had a couple of stubborn whiteheads which have been there for months and months. They have now gone!”
Kim Smith

“My mother’s always told me never to use soap on my face, but I couldn’t be happier with it. I’ve found myself with fewer spots and my skin feels softer and clearer.”
Jessica Hartage

If you try our treatment for oily skin, The Deep Cleansing Therapy Bar please tell us how you get with it on in the comments below.


Skin tags| Q & A | Skin tags Treatment and Care

Image of Skin Tags on the NeckWhat are skin tags?
Skin tags are small growths of skin, usually the same colour as the surrounding skin. Who gets skin tags? Skin tags tend to affect pregnant women and overweight people in middle-age.

What causes skin tags? Skin tags seem to appear in areas of the body where there is friction, perhaps in the groin area due to wearing too-tight jeans or under the breasts thanks to a scratchy underwired bra.

Are skin tags dangerous?

If you have skin tags, you might find them unsightly and embarrassing or they may catch on your clothing and cause irritation. However, most skin tags are completely harmless, but if you get a skin tag that bleeds or is a different colour, you should consult your GP.

Can skin tags be cured or treated?

Some small skin tags go black and drop off of their own accord. Other skin tags have their own blood supply and nerve endings, and once they’ve appeared, seem set to stay forever.

The NHS used to remove skin tags at no charge, but now it is considered a cosmetic procedure and you will have to pay to get them removed. This is done by snipping them off, usually under a local anaesthetic, and of course you end up with a scar where the skin tag grew.

Other treatments you may hear of include medicines, steroids and even knotting dental floss around the skin tag to stop the blood flow. (We do not recommend this).

However, there is an alternative that doesn’t include minor surgery or drugs.

What is the best cure for skin tags?

Our natural treatment for skin tags has the effect of healing and strengthening the skin, so skin tags reduce in size and eventually disappear altogether.

  1. Use our deep cleansing therapy bar every morning and night. Add warm water and scrub it gently into the skin tag and surrounding area. Do not wash off the lather; just let it soak in for at least 30 minutes or overnight if possible.
  2. Apply our hydrating therapy balm at intervals throughout the day

Customers tell us they start to see results on their skin tags within the first month. Before you turn to drastic measures, it may be worth reading our page on Skin Tags and possibly trying the natural products listed on that page. If you use any of our products, please let us know how you get on in the comments below.


Dermatitis Treatment | Q and A | Dermatitis Care

Image depicting treatments for dermatitisWhat is dermatitis?
Dermatitis is an inflammation of the skin (derma = skin, itis = inflammation). Often classified alongside eczema, some people define dermatitis as the acute condition, and eczema as the chronic condition.

There are two main types of dermatitis:

  1. Atopic dermatitis (flares up all over the skin; often inherited; common in children and teenagers)
  2. Contact dermatitis (flares up where irritants or allergens come into contact with sensitive skin)

Other types of dermatitis include:

  • Dermatitis herpetiformis (linked with coeliac disease / gluten intolerance)
  • Seborrheic dermatitis (common in infants and those aged 30-70)
  • Nummular dermatitis (rare; no known cause; affects middle-aged people)
  • Statis dermatitis (affects the lower legs of people with varicose veins)
  • Perioral dermatitis (affects women aged 20-60)
  • Infective dermatitis (occurs secondary to a skin infection)

What causes dermatitis?

Triggers for dermatitis vary from one person to the next, but the most common causes include natural and chemical irritants such as dust, cigarette smoke, dry air, solvents, hydrocarbons and sweat.

What are the symptoms of dermatitis?

Dermatitis skin will have red burning patches or blisters that feel stinging, sore and itchy. The condition is often worse at night.

Can dermatitis be cured?

No. The only cure is to avoid the trigger, but there are some treatments that relieve the symptoms.

Can dermatitis be treated?

Yes. Doctors will prescribe steroid ointments, creams or lotions that reduce inflammation but can irritate and even thin sensitive skin. Long-term, steroids can even make dermatitis worse. We recommend a natural treatment regime.

Natural treatment for dermatitis

Here’s our three-stage treatment for dermatitis:

  1. Use our Deep Cleansing Therapy Bar for its deep cleansing effect
  2. Apply our Ultra-sensitive Therapy Cream for 24-hour hydration
  3. Add our Moisturising Therapy Balm for extra protection, especially outdoors

This treatment regime has been clinically proven to be non-irritant, and users report results within just a fortnight.

The reason why our products achieve such results are due to these key ingredients mixed with other natural components:

  • Zander: 6,000-year old sediment from North European lakes that heals and repairs skin
  • Argan: Moroccan nut oil with soothing and moisturising qualities
  • Tea tree oil: protects sensitive skin

If you suffer from dermatitis, please read our Dermatitis page, and use the comments section below if you have any questions.


Cracked Feet | Q & A | Cracked Foot Care

Natural Moisturising Treatment for Cracked Feet and HeelsWhat are cracked feet?
You may find your feet dry and crack, especially in the summer months when you wear sandals or walk around barefoot. The danger is that cracked feet may bleed and become infected.

What are the common symptoms of cracked feet?
You’ll notice a build-up of hard, dry skin, mainly on the heels, but possibly also on the balls of your feet, outsides of your big toes, and anywhere that shoes and boots may rub.

Who gets cracked feet?

Anyone can get dry cracked feet, but it’s more common as you get older, as aging skin contains less moisture and oil.

Can cracked feet be cured or treated?

There are a number of over-the-counter chemical treatments for cracked feet, such as those containing synthetic ‘uric acid’. Many of these leave your feet dangerously greasy.

Many people scrape their dry cracked feet with a pumice stone – a scratchy bit of volcanic rock – or a raspy ‘cheese-grater’ foot file, but these can leave the skin feeling rough and looking no better.

What is the best cure for cracked feet?

To help with cracked feet, you should moisturise them every day, avoid footwear with open or high heels, treat yourself to an occasional pedicure, and drink at least 8 pints of water daily.

The best moisturiser for cracked feet is 100% natural and highly absorbent, with no steroids, parabens or chemicals. Our Hydrating Therapy Balm uniquely contains Zander, an ancient lake sediment with the ability to penetrate and nourish the skin. Rather than dead skin peeling off to reveal new skin underneath, it plumps up and softens the ‘dead’ skin, bringing it back to life.

What results can be achieved for cracked feet?

9/10 of our testers experienced a visible improvement in just two weeks.

Stella says:
“I started using your balm in July and since then the problem has disappeared! I can now take long walks on a regular basis in any kind of footwear.”

Jacky says:
“Within a couple of weeks the hard skin is disappearing and my feet are looking baby-new again.”

Rachel says:
“It has completely softened my feet and new skin seems to have grown. Nothing I have ever used has done this.”

Read more about our Cracked Foot Cream here and if you have cracked foot please tell us how you cope with it in the comments below. If you leave an email address with your comment we’ll email you a 20% discount code for your trouble.


Dry Skin on Face | Q and A | Dry Skin on the Face Care

Image depicting dry skin on the faceWhat are the common symptoms of dry skin on the face?
If you have patches of dry, red or scaly skin on your face, together with inflammation, itching or irritation or a feeling that the skin on your face is tight, uncomfortable or even painful, you are suffering with dry skin on the face.

What causes dry skin on the face? Dry skin on the face lacks oil; it can also be caused by ageing, sunshine, wind, central heating, air conditioning and certain soaps.

Can dry skin on the face be cured or treated?

You may be prescribed a steroid cream or lotion, but there are associated side-effects that can leave the skin worse in the end. You can also buy expensive designer brands with complicated treatment programmes. We think there’s a better solution. Read on to find out what it is.

What is the best cure for dry skin on the face?

Our gentle Moisturising Therapy Balm locks in moisture and helps to heal dry skin on the face. Just rub it in gently after every bath or shower you take. You’ll find the cream quickly hydrates the skin, and achieves noticeable results within just two weeks.

Other tips for dry skin on the face

  1. Turn down the central heating thermostat
  2. Open the windows to let in fresh air every day
  3. Avoid too much sun, especially at midday
  4. Eat oily fish at least twice a week
  5. Drink plenty of water to keep your body hydrated
What’s in your dry facial skin treatment?

All our products are completely natural with no petroleum, parabens or chemicals, and no artificial colours or alcohol, so there’s no danger of an adverse reaction.

Here are the main active ingredients of our rich balm to treat dry skin on the face:

  • Zander – a rare lake sediment that draws out impurities, promotes cell regeneration and boosts skin immunity
  • Shea butter & Kalahari Melon Seed oil with known hydrating qualities
  • Tea Tree oil – natural antiseptic and disinfectant

Give the Moisturising Therapy Balm for Dry Skin a try and let us know how you get on in the comments below.


Dry Skin | Q & A | Severe Dry Skin Care

Image of Severe Dry Skin on legsWhat is severe dry skin?
Severe dry skin can develop from mild dry skin and progress into a serious condition if left untreated, causing major discomfort and long-lasting problems.

Who gets severe dry skin?

Severe dry skin can happen to anyone, however older people are most commonly affected, as their skin produces less oil. Parts of the body most affected include the lower legs, arms, flanks and thighs.

What causes severe dry skin?

There are many causes for severe dry skin. Here are just a couple:

  • Eczema, dermatitis and psoriasis can lead to severe dry skin
  • Being in an air-conditioned environment or bathing too regularly, using harsher beauty or soap products. If left untreated, minor effects can develop into a more serious, severe complaint

What are the symptoms of severe dry skin?

If you have severe dry skin, you might suffer these symptoms:

  • Large patches of itchy skin without any visible rash
  • A harsh, acute burning sensation
  • Skin that appears red and exposed
  • Open cuts or sores from scratching and inflammation

Can severe dry skin be cured?

There is no long-term cure for severe dry skin, as it can reappear after the condition has subsided. However, there are a number of treatments – see below to find out more.

Can severe dry skin be treated?

Yes, there are lots of ways to treat severe dry skin and help relieve the symptoms. We recommend natural, steroid-free products that work with your skin to help replenish, nourish and soothe problem areas.

Natural treatment for severe dry skin

Here’s our chemical-free treatment for severe dry skin:

  1. Wash with our Deep Cleansing Therapy Bar; we suggest letting it soak in overnight for deeper, longer lasting nourishment.
  2. Apply our Ultra-sensitive Therapy Cream regularly, to soothe inflamed areas and provide 24-hour hydration.
  3. Use our Moisturising Therapy Balm, which is particularly effective on acute areas of severe dry skin.

Our 100% natural, chemical-free products are sensitive to troubled skin and act fast to soothe, calm inflammation and reduce irritation.

If you suffer from severe dry skin, why not try our Natural Dry Skin Treatment Products and let us know how you get on in the comments below.


Eczema in Babies | Q & A | Eczema on Babies Skin

Image of a BabyWhat is eczema in babies?
Eczema in babies most commonly develops between two and six months and often before the age of five. In babies, eczema usually starts on the cheeks and scalp, and can then spread to other areas such as the inner legs, arms and chest.

Skin with eczema may be dry, red, thickened, cracked, itchy or even broken and is worsened by babies or young children scratching and irritating the problem areas.

Customer Feedback
My two year old daughter has suffered with severe eczema for the last 8 months, leaving her raw, sore and very very grumpy.

We saw 4 different doctors who all suggested we use different creams and drugs, but nothing worked. At my wits end and feeling like a terrible Mother as I could not soothe my childs itchy skin, my friend recommended I try your soap. (Deep Cleansing Therapy Bar)

Within 6 weeks her skin has cleared up, the sores are gone and the itching is under control. I can’t believe the difference in my little girl, who now sleeps all night and is a happy, healthy child again.

Rachel McKenna

What are the common symptoms of eczema in babies?

Eczema varies in severity, and in some cases forms only as dry skin on the scalp or around the eyes, which can be easily unnoticed.

How to tell if your baby has eczema:

Babies suffering with eczema will have dry, patchy skin, which may be red, sore and easily inflamed. They will also have a high sensitivity to itching, and are more likely to develop other atopic diseases such as hay fever and asthma.

What causes eczema in babies?

Eczema is usually an allergic reaction, such as contact with a certain fabric, chemical or other irritant such as dairy products and harsh soaps. Like many conditions, stress, hormones and food intolerances can also worsen or trigger eczema.

Which babies are likely to get eczema?

Many sufferers of eczema have other family members who have the disease, but there is no way of measuring the likelihood of your baby getting the condition.

Can eczema in babies be cured?
Unfortunately science has not discovered a complete cure for eczema. Therefore the best we can hope for is to treat the symptoms of eczema and normalise the condition.

What is the best treatment for eczema in babies?

The best treatment for eczema is to first avoid any allergic triggers, it may also help if babies wear a rash vest to prevent itching at night.

For a natural eczema solution, you can try our eczema skin care regime. Our products contain no chemicals that may cause an adverse reaction in babies skin.

Recommended skin care regime for eczema in babies
1. Wash babies skin morning and evening with our Deep Cleansing Therapy Bar. We suggest using luke-warm pre-boiled water if you live in a hard water area.

2. Our Natural Emollient Cream for Eczema is perfect for young, sensitive skin. It gently soothes troubled areas, using essential oils as well as the healing qualities of Zander.

If you are purchasing our eczema treatment products for the first time, please visit our Eczema Treatment Combination page where you will enjoy a £5.00 Discount when purchasing the Deep Cleansing Therapy Bar and Natural Emollient together.